To minimise tarnishing and scratching, please store your jewellery in the provided pouch or box.
We recommend you do not swim, shower, or exercise in your jewellery, and avoid contact with perfumes, cosmetics, and household chemicals. Exposure to bleach or any other abrasives will affect and potentially damage the finish of your piece.
Silver and Vermeil
Silver is a precious metal and will naturally tarnish over time. Please use the enclosed cloth to gently polish and brighten your piece.
Our vermeil (gold-plated silver) pieces are plated with 5 microns of 18K gold to ensure that the plating is long lasting. However, it is normal for plating to wear off over time. Please contact us at email@example.com if you wish to re-plate your piece.
Omega Chains/Semi-Rigid Chains
Omega chains have a semi-rigid form, which can make them susceptible to kinking. We recommend you store your chain flat and away from other heavy jewellery, hanging up, or carefully coiled and unclasped.
If you wish to clean your unique piece, please contact us at firstname.lastname@example.org for instructions specific to your jewellery. Because your piece holds an artefact, it may require special attention. Coins should not be polished, as they will lose their natural patina, which they have acquired over time. Certain stones are fragile and should be dealt with gently. Some pieces have a brushed finished and will lose their matte-effect if polished.